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FAQ

​​​​​​​​​​​​​​​​ The Housing Bank For Trade & Finance responds to whatever queries you have in regards to any of our services. Your questions and answers will be found in this Frequently Asked Questions (FAQs) section. We have classified questions with their ideal answers in different categories based on subject relevance to facilitate the search process.

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  • What are the advantages of opening a Time Deposit Account? What are the advantages of opening a Time Deposit Account?

    Grow your balance with high returns. You can tie your Time Deposit with the period of time that suits your preference

    The period could range from one month to one year

    You can get a credit card ( Visa or Master Card )

    You can get loans and other facilities with competitive prices, which are guaranteed by your account

    You can open this account in Jordanian Dinars or foreign currencies

  • For whom is the Edge program dedicated? For whom is the Edge program dedicated?

    Edge is created for our most distinguished customers, to provide them with personalized services to meet their banking needs.

     

  • CliQ11? CliQ11?
    CliQ11?
  • How can I subscribe to Mobile Banking How can I subscribe to Mobile Banking

    You can subscribe to the mobile Banking through visiting play store, App store or Huawei store and download the (Housing bank mobile Banking)

  • How can I start trading? How can I start trading?

    Through coordinating with your branch , or through visiting Jordan Treasury department located in the Head quarter building.

  • CliQ6? CliQ6?
    CliQ6?
  • What is the Call Center (Iskan 24/7) number? What is the Call Center (Iskan 24/7) number?

    You can call at +96265200400 , or the toll free number 080022111.

  • What is the Minimum income to request Housing Loan? What is the Minimum income to request Housing Loan?

    Minimum income to request Housing Loan is JD 250

  • What are the advantages of opening a current account ? What are the advantages of opening a current account ?

    Getting a cheque book

    Getting a free Visa Electron Card which helps you in: Withdrawal, Deposit and Inquire about your account 24 hours

    Purchase at shops and shopping centers

    Free access to electronic services (Call Center (Iskan 24/7), Phone Bank, Iskan Online)

    Access to the SMS service on your mobile for instant alerts whenever a transaction is made on your account

    Pay different utility bills 

  • What Countries does the bank exist in? What Countries does the bank exist in?

    The bank exists in 8 countries through a network of branches in Palestine and Bahrain and Subsidiary banks in Syria, Algeria and Britain in addition to 3 representative offices in the U.A.E, Iraq and Libya

  • What is the minimum amount for opening a Time Deposit Account with prizes? What is the minimum amount for opening a Time Deposit Account with prizes?

    Minimum amount for opening a Time Deposit Account with prizes is 50,000 JD, with tie up period 60 days.

  • When can I utilize the Phone Bank service? When can I utilize the Phone Bank service?

    You can access the service and use 24 hours, 7 days a week

  • How does the Housing Bank implement the requests of Corporate clients regarding Commercial transactions and transfers? How does the Housing Bank implement the requests of Corporate clients regarding Commercial transactions and transfers?

    The Housing Bank is the ideal choice for clients of large, small and medium companies due to its ability to meet its customers' financing requirements, by providing a diverse and integrated group of banking products that meet their various needs, in addition to the extensive experience of the Relationship Managers in dealing with corporate clients from various sectors.

  • What is the period available for installment through the Personal and household purchases installment program? What is the period available for installment through the Personal and household purchases installment program?

    Loan tenure up to 5 years (including grace period), Grace period up to 2 months.

  • What is the monthly minimum payment on my credit card outstanding balance? What is the monthly minimum payment on my credit card outstanding balance?

    The minimum payment due depends on the selected payment instruction by the cardholder with a minimum amount of JOD 25 for standard/classic credit cards, and JOD 50 for gold/ platinum/signature/infinite / world elite credit cards.

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