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FAQ

​​​​​​​​​​​​​​​​ The Housing Bank For Trade & Finance responds to whatever queries you have in regards to any of our services. Your questions and answers will be found in this Frequently Asked Questions (FAQs) section. We have classified questions with their ideal answers in different categories based on subject relevance to facilitate the search process.

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  • When will the prize draw for the Time Deposit Account in Jordanian Dinar with prizes? When will the prize draw for the Time Deposit Account in Jordanian Dinar with prizes?

    Prize draw for the Time Deposit Account in Jordanian Dinar with prizes takes place Monthly

  • Why is “Housing Loan” from Housing Bank your perfect solution? Why is “Housing Loan” from Housing Bank your perfect solution?

    Unlimited loan ceiling Tenor of loan up to 25 years

    Competitive interest rate

    Grace period up to 24 months

    Financing up to 100% of the real-estate estimated value

    life insurance coverage

    Pre-approved credit card with free subscription fees for the first year

    Financing the expatriates Tenor of loan up to10 years

    Grace period up to 6 months

    Competitive interest rate

    Pre-approved credit card with free issuing fees for the first year

    life insurance coverage

  • Who is qualified for a salary Account? Who is qualified for a salary Account?

    This account is tailored for employees and other individuals who receive monthly salary transferred to their bank account. With this account, employees can reap several benefits not available in other accounts.

  • Who is qualified for a Time Deposit Account? Who is qualified for a Time Deposit Account?

    This account is designed to all customers, individuals, companies and business owners. It enables them to invest their money with high returns for different tied up periods with the ability to open this account in many currencies.

  • Will the existing account numbers become nonworking when the IBAN is applied? Will the existing account numbers become nonworking when the IBAN is applied?

    No

  • Does Housing Bank provide Internet Banking Services to Corporate Customers? Does Housing Bank provide Internet Banking Services to Corporate Customers?

    Our clients receive many quick and safe Banking Services through Iskan Online and Corporate Mobile Banking, which allows corporate customers to conduct many operations like:

    Money transfers, Pay Bills, Request a Check book, Balance Inquiry, Interest and currency exchange rates, Inquiries about checks deposited in the account and checks drawn on the account, in addition to sending inquiries from the customer to the bank.

  • Who is qualified for Mustaqbaly account? Who is qualified for Mustaqbaly account?

     Kids who are up to 18 years old

  • For whom is the Edge program dedicated? For whom is the Edge program dedicated?

    Edge is created for our most distinguished customers, to provide them with personalized services to meet their banking needs.

     

  • How can I Register to the Iskan Mobile – Retail ? How can I Register to the Iskan Mobile – Retail ?

    through downloading our app from the app store, play store or Huawei store and choose the registration option then filling the required fields.

  • CliQ11? CliQ11?
    CliQ11?
  • What is the Minimum Personal loan amount? What is the Minimum Personal loan amount?

    Minimum Personal loan amount is JD 3,000

     

  • What are the transfer limits between accounts? What are the transfer limits between accounts?

    Between your own account 10,000 JOD per day To other HBTF account 5,000 JOD per day To other local banks account 5,000 JOD / USD/GBP/EUR per day, to International banks 5,000 JOD/USD/GBP/EUR per day.

  • What is the official working hours for these services provided by the Jordan Treasury Department? What is the official working hours for these services provided by the Jordan Treasury Department?

    From 8:00 AM to 10:00 PM daily from Monday to Thursday, and Friday from 9:00 AM to 10:00 PM.

  • CliQ6? CliQ6?
    CliQ6?
  • Who is qualified to open a Basic Account ? Who is qualified to open a Basic Account ?

    Jordanian residents who are legally qualified to deal with banks and do not have any type of bank account with any of the banks operating in the Kingdom and wish to deal with the bank within the limits and costs commensurate with their income and circumstances.

     

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