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FAQ

​​​​​​​​​​​​​​​​ The Housing Bank For Trade & Finance responds to whatever queries you have in regards to any of our services. Your questions and answers will be found in this Frequently Asked Questions (FAQs) section. We have classified questions with their ideal answers in different categories based on subject relevance to facilitate the search process.

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  • Coporate cards benefits? Coporate cards benefits?
    answer goes here
  • Why the Small Business loan from Housing Bank is your ideal solution? Why the Small Business loan from Housing Bank is your ideal solution?

    We have a dedicated center for small enterprises that provides the needed support to our clients to obtain the suitable financing that meets their expectations with competitive interest rates with flexible loan tenor

  • What kind of services does HBTF offer in the field of Foreign Currency Trading? What kind of services does HBTF offer in the field of Foreign Currency Trading?
    • FX cash trading service.
    • FX margin service
    • FX Forward service
    • FX swaps service
    • FX Options service
    • FX Futures service and Options on FX futures service
    • Interest rate swap service.
  • How does the Housing Bank help its customers to deal with the negative repercussions of the Corona (Covid 19) pandemic? How does the Housing Bank help its customers to deal with the negative repercussions of the Corona (Covid 19) pandemic?

    The Housing Bank has provided several options, in cooperation with local and external entities, to cover the needs of its customers from small, medium and large companies, and to help deal with the negative repercussions of the Corona pandemic, and to provide these companies with the necessary funding to conduct their business at competitive interest rates and flexible payment periods within various economic sectors, in a manner that ensures that these companies are able to maintain the functioning of their business, pay the salaries of their employees, and covering their various operating expenses.

  • Do I need to provide the authorized entity with my IBAN to perform a transfer to my account with a bank operating inside the Kingdom? Do I need to provide the authorized entity with my IBAN to perform a transfer to my account with a bank operating inside the Kingdom?

    Yes.

  • What is the minimum balance required to open a Mustaqbaly account? What is the minimum balance required to open a Mustaqbaly account?

    100 JD is the minimum balance to open a Mustaqbaly account

     

  • How can I Register to the Iskan Mobile – Corporate ? How can I Register to the Iskan Mobile – Corporate ?

    By visiting any of our branches and filling the form.

  • How long is the loan tenor repayment period? How long is the loan tenor repayment period?

    Loan tenor up to 10 years

  • CliQ9? CliQ9?
    CliQ9?
  • When can I utilize the Call Center (Iskan 24/7) service? When can I utilize the Call Center (Iskan 24/7) service?

    Call Center (Iskan 24/7) representatives are available to answer your questions 24/7 . including official holidays and vacations.

  • What are the available payment instructions on credit cards? What are the available payment instructions on credit cards?

    Available payment instructions on credit cards: 5%

  • What documents should I bring to get a housing loan? What documents should I bring to get a housing loan?

    Salary certificate or proof of income Presale or initial sale contract [Applicable incase of buying] / Property Registration Document [Property Deed] / Landscape blueprint [Land Map issued by Land Registration department] / Site location blueprint Real-Estate / License Proof of identity [I.D]

  • Is there any interest-free period on my credit card transaction? Is there any interest-free period on my credit card transaction?

    The interest-free period may reach to 55 days depending on the date of transaction. There is no interest-free period on withdrawal cash transactions.

  • Can I open an account at HBTF in currencies other than the Jordanian Dinar? Can I open an account at HBTF in currencies other than the Jordanian Dinar?

    You can open an account at HBTF with the bellow currencies:

    U.S. Dollar

    Japanese Yen

    British Pound

    Euro

    Several Arabic currencies

  • What is the Minimum limit for opening a Basic Account? What is the Minimum limit for opening a Basic Account?

    There is no minimum account opening limit.

     

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